Shipping Policy

Shipping Policy

Last updated: 17 September 2025

Thank you for shopping with Everlune Jewelry. This Shipping Policy outlines the terms and conditions related to the processing, shipping, and delivery of your order.

We aim to be fully transparent so you can shop with confidence.

1. Processing Time

Orders are processed on business days only, which are Monday to Friday, excluding public holidays.

  • Order processing time: 1–3 business days

  • Orders placed after 5:00 PM (New York Time) will be processed the next business day.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

After your order has been processed, it will be handed over to the shipping carrier for delivery.

Estimated shipping times:

Destination Estimated Shipping Time
United States 7 business days

Please note that shipping times are estimates and may vary depending on the carrier, customs procedures, or unforeseen delays.

3. Total Delivery Time

Total delivery time = Processing Time + Shipping Time

Example:
If processing takes 2 business days and shipping takes 5 business days, you can expect to receive your order in approximately 7 business days.

4. Shipping Days

Orders are shipped on Monday to Friday.

We do not ship on Sundays or public holidays.

5. Order Cut-Off Time

To ensure same-day processing, orders must be placed before 5:00 PM (New York Time) on a business day. Orders placed after this time will be processed the following business day.

6. Shipping Rates

We offer the following shipping option:

  • Free Shipping on all orders

Any additional shipping costs, if applicable, will be calculated at checkout based on your location and order value.

7. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order through our tracking page.

8. Customs, Duties & Taxes

Orders shipped outside the United States may be subject to import taxes, customs duties, or other fees imposed by the destination country.

These charges are the responsibility of the recipient.

We are not responsible for delays caused by customs clearance procedures.

9. Delays & Exceptions

While we always aim to deliver orders on time, delays may occur due to:

  • Weather conditions

  • Carrier delays

  • Customs inspections

  • Incorrect or incomplete shipping addresses

Please ensure that your shipping information is accurate at checkout to avoid delivery issues.

10. Questions?

If you have any questions regarding shipping, please contact us:

Everlune Jewelry
Email: info@everlunejewelry-shop.com
Business Hours: Monday – Friday, 9 AM – 5 PM (New York Time)